Written by Boris Kamp
From Payment to Active Monitoring: the Solar Panel Helpdesk in the Control Energy Portal
How the Control Energy Portal turns a messy post-purchase process into one clear route: pay, onboard, share documents and get support.
Latest articles
Written by Boris Kamp
Support tickets in the Control Energy Portal: from separate email to clear case file
How the Control Energy Portal brings help requests together in one support ticket, with status, messages and files in the same place.
Written by Boris Kamp
Grower Agreements in the Equaflor Portal: from scattered email to clear planning
How the Equaflor Portal makes negotiations with growers clear: one shared agreement, clear turn-taking and a direct connection to planning and shipments.
Written by Boris Kamp
Promotion Links in the Control Energy Portal: One Price, One Link, Paid
How the Control Energy Portal turns an agreed customer price into one personal checkout link, including payment, invoice and service start.
Orders, payments and support in one customer portal
A transactional customer portal brings orders, payment statuses and support context together. That prevents scattered emails, duplicate work and unclear follow-up.
Automating time tracking without extra checking
Time tracking only becomes valuable when hours flow through to administration, reporting and dashboards without errors. This is how to tackle that process smartly.
Designing workflow statuses: how to avoid status chaos in custom software
Good workflow statuses make clear what has happened, what needs to happen next and whose turn it is. This is how you design a status model that works in practice.
Written by Boris Kamp
From 20 minutes of typing to 15 seconds of checking: AI Jobs in the Equaflor Portal
How the Equaflor Portal turns grower documents into review-ready shipments and prevents slow manual work and copy errors.
Audit logs in portals and workflows: what do you record?
Audit logs show who did what in a portal or workflow. Read which actions to record, what to leave out and how to keep logs manageable.
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We work remotely, with our home base in the Netherlands and team members spread across Europe. All within the same time zone, allowing us to move quickly and collaborate closely.